Returns: You may request a return within 30 days of delivery. Items must be unused and in their original packaging with all included accessories.
Defective or damaged items: If your drive arrives damaged or develops a fault on arrival, contact us within 7 days with your order number and photos or a short video. We will arrange a replacement or a full refund at no extra cost to you.
Refunds: Once your returned item is received and inspected, we will notify you. Approved refunds are issued to your original payment method within 5-10 business days.
How to start a return: Email yuanluoshangmao1@163.com with your order number and the reason for the return, and we will send you return instructions.